Report A Repair
Fix up look sharp
Do we manage your rental property on behalf of your landlord? Well if we do you can now report any maintenance issues or repairs to us online, 24/7, 365 days a year. Oh the excitement! Use our Report a Repair facility below on your laptop, smart phone or tablet and your issue will be acknowledged immediately with a reference number unique to you, enabling you to track your maintenance report. Submit pictures (where relevant) to make the process quicker and easier and we’ll get back to you asap to sort the problem. You can also check out an array of helpful videos giving you step-by-step advice on some of the simpler issues that you can resolve quickly and easily, such as how to repressurise a boiler. It’s like Christmas has come all at once! (We don’t get out much).
If your property is ‘fully managed’ by Davies & Davies Estate Agents and you experience a fire, flood or break-in please call our out-of-hours emergency maintenance only line on 0208 205 2196. Please note: if the contractor arrives and the damage is the result of actions by you, the tenant, will be liable for the hourly call out charge. If a contractor is called out as an emergency when a repair is not justified you, the tenant, will be liable for all costs including the call out charge.
We also strongly advise that you call the relevant emergency services if a crime, fire or serious injury has occurred.
If you suspect a gas leak please contact the following helpline: National Grid Gas Emergencies 0800 111 999 (This is a 24-hour emergency line).